Privacy policy

what the desk collects, why, and what you can ask us to do with it

Introduction

At oicharts.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, maintain, and disclose information collected from users of our website. This policy applies to the website and all products and services offered by oicharts.com.

We may update this Privacy Policy from time to time. We encourage you to review this page periodically to stay informed about how we are protecting your information.

What OI Charts Is

OI Charts is an education platform. It shows market data, your own portfolio data and arithmetic on them so that you can understand them
OI Charts is not registered with the Securities and Exchange Board of India (SEBI) in any capacity
OI Charts is not an investment adviser of any kind. It is not a research analyst, a portfolio manager or a stock broker
Nothing on OI Charts, including any answer from the desk, is a recommendation to buy, sell or hold any security
OI Charts never places, changes or cancels an order. Trading happens only at your own broker

Broker Account Data

When you connect a broker account, we store the following for your use only:

We read from your broker only when you open a portfolio page, press Refresh or ask the desk a question that needs your portfolio. Your portfolio data and conversations are not used to train any model.

Disconnecting an account deletes its key and session at once. Delete my data, on the Accounts tab of the portfolio page, removes every broker connection, key, saved broker data, snapshot, conversation and remembered fact. Wallet and payment records are kept as the law requires.

The API key, secret or token you supply, and the session your broker issues. These are stored encrypted and are never shown in the browser, in the desk or in any log
The latest copy of your holdings, positions, funds, orders and trades, and one snapshot of your holdings for each trading day
Your conversations with the desk, and facts about yourself that you ask the desk to remember

Information We Collect

We may collect personal identification information from users in various ways, including:

Users may visit our website anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us.

Personal identifiers such as name, email address, and phone number
Demographic information
Information related to surveys, offers, or registrations
Payment information for subscription services

How We Use Your Information

oicharts.com may collect and use users' personal information for the following purposes:

To improve customer service: Information you provide helps us respond to your customer service requests more efficiently
To personalize user experience: We may use information to understand how our users use the services and resources provided
To improve our website: We continually strive to improve our website offerings based on the feedback we receive from you
To process transactions: We may use the information users provide about themselves when placing a subscription order
To send periodic emails: We may use email addresses to send users information and updates pertaining to their subscription
To send promotional communications: With user consent, we may send emails about new services, special offers, or other information

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our website.

We use physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Cookies

Our website may use "cookies" to enhance user experience. Users' web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. Note that some parts of the website may not function properly if cookies are disabled.

Your Rights

Users have the following rights regarding their personal information:

To exercise any of these rights, please contact us at support@oicharts.com

Request access to the personal information we hold about you
Request correction of inaccurate personal information
Request deletion of your personal information
Opt-out of receiving promotional communications
Restrict or object to the processing of your personal information

Third-Party Websites

Users may find content on our website that links to the sites and services of our partners, suppliers, advertisers, sponsors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our website. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website's own terms and policies.

Changes to This Privacy Policy

oicharts.com has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

Contact Us

If you have any questions about this Privacy Policy, the practices of this website, or your dealings with this website, please contact us at:

oicharts.com

Email: support@oicharts.com

WhatsApp: +91 918792562036

Last updated: September 2026